What to do if your flight is cancelled. - Delhi

Wednesday, 2 March, 2016

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City: Delhi
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Contact name Refundme India

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How do we know the reason for a flight being late or cancelled?
Since June 2003, the airlines that report on-time data also report the causes of delays and cancellations to the Bureau of Transportation Statistics. Reported causes of delay are available from June 2003 to the most recent month.

Which airlines report on-time data?
Carriers that have 1 percent of total domestic scheduled-service passenger revenue report on-time data and the causes of delay. In 2015, there are 14 carriers reporting these numbers.
Do the airlines report the exact cause of the delay?
The airlines report the causes of delay in broad categories that were created by the Air Carrier On-Time Reporting Advisory Committee.  The categories are Air Carrier, National Aviation System, Weather, Late-Arriving Aircraft and Security.  The causes of cancellation are the same, except there is no late-arriving aircraft category.

How are these categories defined?
Air Carrier: The cause of the cancellation or delay was due to circumstances within the airline's control (e.g. maintenance or crew problems, aircraft cleaning, baggage loading, fueling, etc.).
Extreme Weather: Significant meteorological conditions (actual or forecasted) that, in the judgment of the carrier, delays or prevents the operation of a flight such as tornado, blizzard or hurricane.
National Aviation System (NAS): Delays and cancellations attributable to the national aviation system that refer to a broad set of conditions, such as non-extreme weather conditions, airport operations, heavy traffic volume, and air traffic control.

Late-arriving aircraft: A previous flight with same aircraft arrived late, causing the present flight to depart late.
Security: Delays or cancellations caused by evacuation of a terminal or concourse, re-boarding of aircraft because of security breach, inoperative screening equipment and/or long lines in excess of 29 minutes at screening areas.

Is it true that weather causes only 4 percent of flight delays?
That category consists of extreme weather which prevents flying. There is another category of weather within the NAS category. This type of weather slows the operations of the system but does not prevent flying. Delays or cancellations coded "NAS" are the type of weather delays that could be reduced with corrective action by the airports or the Federal Aviation Administration. During 2014, 52.3 percent of NAS delays were due to weather. NAS delays were 23.5 percent of total delays in 2014.

How many flights were really delayed by weather?
A true picture of total weather-related delays requires several steps. First, the extreme weather delays must be combined with the NAS weather category. Second, a calculation must be made to determine the weather-related delays included in the "late-arriving aircraft" category. Airlines do not report the causes of the late-arriving aircraft but an allocation can be made using the proportion of weather related-delays and total flights in the other categories. Adding the weather-related delays to the extreme weather and NAS weather categories would result in weather's share of all flight delays.

Why aren’t all weather-related delays reported as a single number?
The Air Carrier On-Time Reporting Advisory Committee created this reporting system. The committee believed that separating the extreme weather delays from the weather delays that could be fixed through improvements to the system, would provide a truer picture of the extent of weather delays.  The separate reports would provide the system’s managers with better information for making improvements.

Is more information available on the Air Carrier On-Time Reporting Advisory Committee?
DOT formed an Air Carrier On-Time Reporting Advisory Committee in August 2000 to consider changes to the current on-time reporting system so that the public would have clear information about the nature and sources of airline delays and cancellations. This task force recommended the creation of a reporting framework for collecting information about the causes of airline delays and cancellations.
In 2001, BTS conducted a pilot program with four airlines to test the monthly reporting of causation. BTS based the final rule on the recommendations of the task force, the results of its pilot project, its outreach efforts to the aviation community and comments received after a proposed rule was published in December 2001

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