B2b experienced call centres required for at&t us no. 1 telecom company's process - Delhi

Program : Telecom Outbound Transfer
· Target: B2B
· Country: USA
· Client: AT&T and its Subsidiary.
· Targeted Customer: AT&T
· Database: Provided
· Payout : $20 per Single Line per Designated Business and
30 per Line on Multiple Lines. Per Designated Business.

Payout Cycle: Weekly with One Week on Hold (Rolling)

Requirement :
· Center Experienced in B2B International for US (Preferred).
· Agents should have Had Experience in handling B2B Calls (Preferred Telecom callers)
· Center Should have DoT and Valid VOIP Service which Should Facilitate 3 Way Conference.
· Should have Predictive Dialing Facility
· Minimum 5 Agents to Begin. Further, More Reps will be Allocated ID when the center Starts its Production as per Requirement.
· Standard Reporting System.
· Quality Team


Process:
We call up only AT&T Business clients and ask them to receive their Copy of Bill from XXXXX Co. while their Line Phone Number and All the Facilities Remains the Same as it was with AT&T and Receive a Discounted Bill. And we Provide Customer Support at Our Toll Free. In return their Bills will be at Discounted rate and they are not Obligated to any Contract which Means they can Cancel any day they want if they feel they are not Satisfied with XXXX Co.
If the Decision Maker Agrees, we create a Conference call and the Customer agrees the Terms and Conditions Verbatim by The third Party Independent Verification Team member and Provides with a ORDER ID.
We are completed with the Order ID.

· If the Businesses had 4 lines in His Business the Center is Accounted to Receive $30X4 = $120
· And if it is only a Single line Business they the Center earns $20.

Note
· Training will be Provided Online Only.
· We need only Dedicated Team to work with us and Experienced in B2B.
· Ongoing Process and Seats can be extended after a Month; we will assist the Center in Operations in every Possible way. (This does not include Recruitment and Staffing and other Management Activities.)

Interested centers send your profiles to shelly.j@usa.com

Thanks

Shelly Jones