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What does the term IVR call mean? - Delhi
Thursday, 21 July, 2022
Item details
City:
Delhi
Offer type:
Offer
Item description
Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the input through the telephone keypad or their voice response. An office IVR call provides benefits such as independence from infrastructure, cost savings, self-service inquiry, data insights, and more.
The choices of the caller decide the actions of the IVR, it can provide information or, if the issue is more complex, route callers to a human agent who can better handle their needs. IVR routes incoming calls based on the selection made by the caller. It offers broadcasting services to send data like promos, alerts, product updates, etc. to potential clients or existing customers.
Contact Details
Address: 10th floor, Tower 2, Assotech Business Cresterra, Plot No.22, Sector - 135, Noida, Uttar Pradesh 201305
Phone: 1800 137 3839
Email: info@fonada.com
Website: httpswww.fonada.com/office-ivr
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