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How customer loyalty program helps business? - Delhi
Wednesday, 29 June, 2022
Item details
City:
Delhi
Offer type:
Offer
Item description
Customer loyalty can be defined as a customer's willingness to engage with or purchase from a specific firm on a regular basis. For the most part, loyal customers will associate positive experiences with a brand, boosting their likelihood of making repeat purchases with that business. Loyal customers spend 67% more money on products and services than new customers. Most of the money you make comes from the 20% of your audience who are the most dedicated. Your current clients will continue to buy from you and will spend more money with you over the course of their life if you focus on them. Loyalty is more important than ever in an overcrowded e-commerce environment and helps in customer retention.
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